Field Officer

Job Title: Field Officer

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Reports to : Operations Manager/ Human Resources Manager

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1. Job Summary

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A Field Officer is responsible for performing on-the-ground work for an organization. This includes gathering data, interacting with clients or stakeholders, implementing company projects, and acting as a liaison between the central office and the field. The role requires a high degree of independence, excellent communication skills, and the ability to work effectively in diverse and sometimes challenging environments.

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2. Core Responsibilities & Duties

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• Data Collection & Reporting: Conduct surveys, inspections, and assessments in the designated area. Accurately collect and record data and submit timely reports to management.

• Stakeholder Engagement: Build and maintain strong relationships with clients, customers, community leaders, and local partners.

• Project Implementation: Execute field-level activities and initiatives according to the project plan and organizational guidelines.

• Monitoring & Evaluation: Monitor project progress, identify potential issues or risks, and provide feedback to the management team.

• Compliance & Verification: Ensure that all field activities adhere to company policies, industry regulations, and quality standards. Conduct on-site verifications and audits as required.

• Logistics & Coordination: Manage local logistics for travel, meetings, and distribution of materials within the assigned territory.

• Problem Resolution: Address and resolve issues, complaints, and inquiries from clients or community members at the field level.

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3. General Qualifications & Skills

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• Education: A high school diploma is often the minimum requirement. A Bachelor's degree in a relevant field (such as Business, Social Sciences, Agriculture, etc.) is frequently preferred or required.

• Experience: Previous experience in a field-based role, customer service, or a related area is highly advantageous.

• Skills:

  • Communication: Excellent verbal and written communication skills to interact with diverse populations. Proficiency in local languages is often essential.

  • Interpersonal Skills: Strong ability to build rapport and trust with people from different backgrounds.

  • Organizational Skills: Ability to manage time, tasks, and schedules effectively with minimal supervision.

  • Problem-Solving: Proactive in identifying and resolving challenges in the field.

  • Tech Savvy: Proficient with mobile devices, tablets, and basic software (e.g., MS Office, data collection apps).

  • Resilience: Ability to work in potentially demanding or remote environments and adapt to changing conditions.

• Other Requirements:

  • Valid driver's license and willingness to travel extensively within the assigned territory.

  • Physical fitness to handle the demands of fieldwork.

 

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